RETURN

Upon receipt of your order, if the product is not
used and damaged, you can return it within 30 days
returning free of charge with a PostNL shipping label provided by us without
statement of reason. Please contact us via your email address or
order number via one of the communication channels on the Contact page to a
to request a refund.

To initiate a return, you can also contact us directly.
op info@shraks.nl

"After we have received your return request, we will provide you with the steps necessary for the return shipment, we will send you a PostNL shipping label. After we have received your return, we will"
refund the full amount to you.

All returns must be sent to us.
return center in the Netherlands.

EXCHANGE

At Shraks, we want you to be completely satisfied with your
purchase. If for any reason you need to exchange your product, we have a
seamless exchange policy.

If you are not satisfied with the size or the item, you can return your
exchange items for free within 30 days of receipt.

We will provide you with a free shipping label from PostNL.
to return the item to us. We will process your exchange as soon as we
received the article.

To be eligible for an exchange, your item must
unused, in the same condition as when you received it, and in the
original packaging.

To start a exchange, contact us.
customer service team at info@shraks.nl. They will assist you
guide through the process.

LOST PACKAGES

"We are responsible if the package you return gets lost."
in transit before it arrives at us.

RETURN COSTS

We offer a free shipping label and the return costs are covered by us.

REFUND

'We will refund the full amount to you within 24 hours after we have received your return. After your return has been processed, you will receive'
automatically an email stating that your return has been processed. Your refund
"may take some time to be transferred to your account,"
depending on your bank or payment provider. Since we have the SSL certificate on
use our website, which has a high-quality security system for payments
we cannot make a refund to a different card or account than your
payment method.

FRAUD PAYMENT

We make use of advanced security systems such as
SSL certificates and fraud payment analysis on our website. If our system detects a
detects fraudulent payment, your order will be automatically canceled and
the full amount will be refunded to you.

Contact us for any questions:

info@shraks.nl

Corkstraat 46, 3047AC, Rotterdam, Netherlands