Dispatch
Do you want to exchange or return your purchase? We are happy to help! Exchanges or returns can be made free of charge up to 30 days after the delivery date, provided the shoes are in perfect new condition.
The entire return process is free, there are no return costs.
Exchanging or returning can be quick and easy by following the steps below:
1. Send us an email at info@shraks.nl we will provide you with the return instructions.
2. You will receive a return label from us.
3. Return your package within 30 days of receipt to the carrier of your choice.
4. After we have received your return shipment in our warehouse, we will process your return within 24 hours. Our returns department will keep you updated via email.
Return address:
Poppenbouwing 23B, 4191 NZ, Geldermalsen. NOTE: No visiting address